Get in touch
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A real person reads every message. Tell us what's happening with your chimney or fireplace and we'll take it from there.
WrittenRepair Scope
NFPA 211Inspection Reference
LocalChicagoland Requests
Call(847) 685-1043
Request Inspection
A real reply, not an autoresponder.
Hours
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Email
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What happens next
From your message to a fixed chimney
- 01
You reach out
Submit the form or call (847) 685-1043. Tell us your address, the issue, and any urgency. Photos help but are optional.
- 02
We respond
A real person from our office replies by the next business day with a few clarifying questions and an inspection window that fits your schedule.
- 03
Inspection and written estimate
The chimney or fireplace condition is reviewed, visible findings are explained in plain language, and the next step is documented in writing.
- 04
Approved work is scheduled
When the scope is approved, the work is scheduled around access, materials, and site conditions.
Coverage
Service Area
Click any city to see the local service pages and request a chimney or fireplace estimate.
Chicago
Near North Suburbs
North Shore
Northwest Suburbs
Don't see your city? Use the form above to ask. We may still serve you.
Find us
Driving directions
Our crews dispatch from Park Ridge along Northwest Highway (IL-14).
From your direction
- From I-294 (Tri-State Tollway): Exit at Touhy Avenue eastbound. Continue past Cumberland Avenue to Northwest Highway (IL-14). Turn northwest on Northwest Highway. Our office sits on the northwest side of Northwest Highway between Touhy and Devon.
- From I-90 (Kennedy Expressway): Exit Cumberland Avenue northbound. Continue north to Touhy Avenue. Turn east on Touhy, then northwest on Northwest Highway (IL-14).
- From downtown Chicago: Take the Kennedy (I-90) west, exit at Cumberland north, then follow the directions from I-90 above. Drive time is approximately 25 minutes outside of rush hour.
- From the North Shore (Wilmette, Winnetka, Highland Park): Take Lake Avenue or Willow Road west to Edens (I-94) southbound, exit at Touhy westbound, continue to Northwest Highway.
Frequently Asked Questions
01
What hours is Delta Chimneys open?
Delta Chimneys is open Monday through Friday from 8:00 AM - 6:00 PM and Saturday from 8:00 AM - 2:00 PM. We are closed Sunday. After-hours messages left on (847) 685-1043 or sent through our contact form are returned by the start of the next business day.
02
What areas does Delta Chimneys serve?
Coverage extends throughout Chicagoland including the North Shore, Northwest Suburbs, Lake County, Chicago proper, and the near west suburbs. If your address is anywhere in the metro area, call (847) 685-1043 or use the contact form. We will confirm dispatch and scheduling within hours.
03
How fast does Delta Chimneys respond to inquiries?
Inquiries received during business hours are reviewed by the office team. For active leaks, smoke entering the home, or other safety concerns, call (847) 685-1043 directly so the issue is routed with the right urgency.
04
What project documentation can Delta Chimneys provide?
Delta Chimneys can provide a written estimate that explains the visible issue, recommended scope, materials, access needs, and next steps. If insurance, property management, or permit documentation is needed, include that request when scheduling.
05
What does a Delta Chimneys estimate include?
An estimate should identify the issue being addressed, the recommended scope, relevant material notes, access requirements, exclusions, and the next step before work begins.
06
What should I expect during the on-site inspection?
During the visit, the chimney or fireplace condition is reviewed, visible issues are documented, and the recommended next step is explained in plain language. Photos and clear access can help the estimate stay accurate.
07
How often should I have my chimney inspected?
NFPA 211 recommends at least one professional chimney inspection per year for any chimney connected to a wood, gas, oil, or pellet appliance. Inspect immediately if you notice smoke entering the home, water staining near the chimney, or a strong creosote odor, regardless of the last inspection date.
08
Do I need a permit for chimney work in Park Ridge or surrounding suburbs?
Permit requirements vary by municipality and scope. Structural rebuilds, full replacements, and venting changes are more likely to need review than routine maintenance. Confirm permit handling during the written scope stage.
09
Are smoke smells inside the home an emergency?
A persistent smoke or creosote smell can point to draft, moisture, or flue concerns. Stop using the fireplace until it is evaluated. If smoke is actively entering the room or anyone feels ill, leave the area and contact emergency services.
10
What's the difference between chimney repair and chimney replacement?
Repair preserves the existing structure when the damage is isolated or serviceable. Replacement removes and rebuilds the affected chimney section when the structure is unsafe, badly deteriorated, or no longer practical to repair.